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Old 04-16-2010, 08:21 AM
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Join Date: Apr 2010
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Default CDR SQL Script

ShoreTel CDR uses Cyrstal Reports to generate output based on parameters input by the user. I want to know where the SQL querey text lives for this CDR request. For Example, on the ECC when I run a standard report I can go into the ECC and find the Text file that contains the SQL querey. I want to do the same thing on the IPBX.
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Old 04-22-2010, 09:31 AM
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The file you need to access that contains the CDR data is: ibdata1

The file is located in the: c:\Shoreline Data\Call Records 2\Data directory
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