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Old 09-13-2008, 04:12 PM
 
Join Date: Sep 2008
Posts: 2
Default How Do I add analog fax lines to Shoretel System

We have a digital shoretel system in near future, I would like to add analog fax lines, is this possible?
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Old 09-15-2008, 07:39 AM
 
Join Date: Sep 2008
Posts: 8
Default Re: How Do I add analog fax lines to Shoretel System

Very simply... Analog fax lines are treated as analog extensions in the Shoretel system. The only difference in setting is that in this case, you will assign the extension, "fax machine" so that it does not redirect to another location. Inbound faxes can use either DID over a PRI or Analog trunks attached to the system.

A faxing solution should be considered during the planning phase to ensure that equipment with the appropriate resources are available. All VoIP/ Analog end points will use a certain ammount of DSP resources in the Shoretel user switches... Proper planning will ensure there are enough resources for IP Phones, "make me" conferencing, and analog lines.

I hope this is useful,

Brian Krail
Shoretel VoIP Engineer
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