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Old 12-03-2009, 06:13 AM
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Join Date: Sep 2008
Posts: 63
Default Agent Software not working on Citrix

The issue is with intergration not working on citrix. Shotel and the agent tool bar workfine seperate. It is a citrix 4.0, the contact center build is 5.1 502.4.6103.0, and the shoretel build is 9.1 14.21.4905.0.
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